COVID-19 Dealership Updates

COVID-19 Dealership Update

The management teams at Kamloops Honda are monitoring the situation with the Covid-19 situation very closely. We are following all BC and Federal recommendations as we navigate our way through this challenging time.

Right now, we are open for business to serve our valued customers needing help in our service and sales departments but are paying close attention to BC health guidelines.

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Update – March 23, 2020 – 4:00pm

As the impact of COVID-19 continues to unfold, we wanted to provide you with an update and how it will affect Kamloops Honda. While we currently remain open, Kamloops Honda is closely monitoring the situation and we have made changes to ensure the well-being of our customers, the staff and their families.

A few of the COVID-19 prevention protocols in place at Kamloops Honda include:

  • We ask customers that are sick in any degree, please postpone your visit to Kamloops Honda at this time.
  • Reduced hours of operation – Hours have been adjusted to Monday-Friday 8:30am-5:00pm for ALL departments, and Saturday 9:00am-5:00pm.
  • Social distancing is a priority for ALL customers and staff at Kamloops Honda, for the protection of everyone please ensure you are aware of those around you and maintain the 6 foot personal circle.
  • Sanitization/Disinfecting of all high-traffic areas and touchpoints within the dealership, this will be maintained continually throughout the day as well we will be professionally cleaning every night.
  • Waiting Lounge coffee bar consumables (condiments, stir sticks and coffee lids) have been moved to the parts department and will be distributed upon request.
  • Proper preparation of demonstrator vehicles – All hard and soft surfaces inside test-drive vehicles wiped down each time a guest or staff associate uses a vehicle.
  • Vehicles in for service are wiped down with disinfectant after each step of the service process and staff are required to wear disposable gloves to work on vehicles. Customers will be asked to place keys on a disinfectant cloth and the keys will be disinfected during each step of the service process.
  • Shuttle service will be suspended March 24, 2020 till further notice The shuttle service will continue to operate, but we will be practicing “Social Distancing”, we will only allow one passenger per seat row in the van and travel in the front passenger will be prohibited. Contact areas will wiped down with disinfectant after each person has left a seating position and prior to welcoming the next guest.
  • Hand Etiquette – As outlined by health Canada, All staff are required practice frequent hand washing and refrain from hand shaking or personal contact.

With these measures and more, we are committed to doing our best to promote the safety and well being of all customers and our staff. Kamloops Honda continues to closely monitor updates, and remains proactive to navigate the developments of COVID-19.

For facts and information we encourage you to visit the resource link:

https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

Stay safe & healthy,

The Team at Kamloops Honda